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Privacy Policy

Your privacy matters to us. Learn how we protect and handle your information.

Introduction

Welcome to SkillZim, a digital learning platform operated and maintained by JayK Communications Pvt Ltd ("we," "our," or "us"). SkillZim is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, whether through our mobile app or website.

By accessing or using SkillZim, you agree to this Privacy Policy. If you do not agree, please discontinue use of the platform.

Information We Collect

Personal Information

  • •Name, email address, phone number, and location (when provided)
  • •Account login credentials

Usage Data

  • •Information about how you interact with SkillZim (pages visited, videos watched, time spent)
  • •Device information such as IP address, browser type, and operating system

Instructor Information

Information provided by instructors when creating or managing courses, including course videos, descriptions, and payment details (if applicable).

How We Use Your Information

We use the collected information to:

  • Deliver and improve our services
  • Personalize your learning experience
  • Facilitate instructor–learner interaction
  • Manage accounts and authenticate users
  • Communicate important updates, new courses, and system changes
  • Protect against fraud or misuse of the platform

Data Sharing and Disclosure

We do not sell or rent user data.

However, we may share information in the following cases:

  • With trusted third-party service providers who help us operate the platform (e.g., analytics, hosting)
  • When required by law, court order, or government authority
  • To protect the rights and safety of users and SkillZim

Data Security

We implement appropriate technical and organizational measures to secure your data against unauthorized access, alteration, or loss. Despite our efforts, no method of transmission over the internet is 100% secure.

Cookies and Tracking

SkillZim may use cookies and analytics tools to improve performance, personalize experience, and understand usage patterns. Users can manage or disable cookies through browser settings.

Your Rights

Depending on your location, you may have rights to:

  • Access and correct your data
  • Request deletion of your personal information
  • Withdraw consent for data processing

Contact Us

To exercise these rights or if you have any questions about this Privacy Policy, please contact us at privacy@jaykcommunications.co.zw

Last updated: October 2025

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